We will notify you of the estimated delivery time for your goods in the Acceptance E-Mail. This delivery date will usually be within one to three business days of sending you the Acceptance E-Mail for UK Delivery. International orders the delivery date will usually be within 3-5 working days. It may take slightly longer to deliver goods to very remote areas.
Whilst we will do our best to deliver your goods within the expected timeframe from sending you the Acceptance E-Mail, sometimes it may take longer than expected. You accept that on occasion, it may take us more than 30 days to deliver your goods and we thank you for your patience should this occur. If you change your mind in the meantime, you have the right to cancel your order in accordance with paragraph 9.
In the event that we are unable to meet the original delivery time stated in the Acceptance E-Mail, we will notify you of this as soon as possible and at the same time specify a new estimated delivery time.
Where you have ordered multiple goods, we may sometimes need to deliver your goods in more than one delivery. If more than one delivery will be required, we will always inform you beforehand.
If for any reason the goods ordered by you are not available at the time you place your order, we will notify you of this by e-mail. Our acceptance of your order in the Acceptance E-Mail is limited to the goods that are available. No contract of sale will be concluded in respect of goods that are not available.
As soon as the goods are delivered to you, they become your responsibility.
Currently we ship only to the following countries:
- Hong Kong
- New Zealand
- South Korea
- Sri Lanka